Heidi Hose is a seasoned professional with extensive experience in customer service and financial roles. Since August 2019, she has been with KTL Solutions, Inc., where she has progressed through various positions, including Customer Success Account Representative, Customer Success Specialist, Inside Sales Representative, and roles in accounting. Heidi Hose plays a crucial role in customer retention and success at KTL Solutions. With her deep understanding of client needs and a strong background in customer service, she ensures that KTL’s clients receive the support and guidance necessary to maximize the value of their investment with KTL. Heidi holds a Bachelor’s degree in Business Administration and Management and an Associate’s degree in Accounting from Kaplan University.