Tag: KTL

Three New Year’s Resolutions for Navigating in your Excel Workbooks

 

This article shows how to navigate in your Excel workbook with ease. Below is a basic sample worksheet. Notice the Name Box. When you place your mouse near or over that area, the description 
Name Box
appears. The usefulness of this small feature is a bit overwhelming. For now, it is good to know that not only does it show the current cell’s address, it can also be used as a ‘Go To’ box.  If you know exactly or even approximately where you want to go, this little portal can take you there quickly.

Read More »

CRM 2016 SMS Marketing

What can the new SMS (Short Message Service) Marketing feature in CRM 2016 do for your company? The new SMS feature allows your marketing department/marketing staff to become truly mobile. It allows your marketing department to step into the modern era. Marketers within your company can now create powerful SMS marketing campaigns. They will be able to integrate this feature into the already existing multichannel campaigns running within your establishment. Dynamics CRM 2016’s new SMS feature will support both outbound and inbound SMS marketing in select markets.

Read More »

Lions, Tigers, and HTML5… Oh My!

The Dynamics world is all a buzz with the news of GP2016 set to release right around Envision (Convergence for those of you who remember the old days.)  There are some great new features and enhancements with this version, one of the most exciting being the HTML5 Web Client!

Read More »

What’s New with Microsoft’s BI Stack

Microsoft has made a large investment in BI in 2015, both on-premises and in the cloud.  BI offerings across Datazen, R, Excel, Power BI and coming to SQL Server 2016 are huge.  Microsoft released a public BI roadmap on where they are headed with their BI stack.  Microsoft’s simple goal is to put the power of data in the hands of every business user.  This simple goal is inline with the #1 top ranked IT priority according to Gartner.

Read More »

Five Things to Watch for in 2016 for Project Managers

1.     Risk Management Will Become A Buzzword Of 2016

With the increase in globalization in the project management industry, we are seeing projects impacted by the likes of industrialization, weather, and even terrorism on our day-to-day lives. With the growth of Agile, project managers can begin to leverage risk analysis and become more proactive in their responses.  There are many tools to choose from in the market place, but the skilled professional will constantly sharpen their skills in order to prevent or leverage risk.

Read More »

Correcting a Duplicate User in Microsoft Dynamics CRM



It was the perfect storm that unfurled to cause this commotion that had us spinning our wheels for a while. A User left the company and had been deactivated in CRM (we’ll call this record User1). Due to policy (I’m guessing policy, as I have heard the practice is not recommended) the user Account was deleted in Active Directory (AD). Well, lo and behold, this User decided to return to the company within a few months of leaving. When the Administrator attempted to reactivate the User within CRM, they were unable to because the User was no longer in AD; the User was added again in CRM (the new User record will be User2). After this the User was once again set up within AD, but any attempt to log into CRM failed.

Read More »

2016 – What to Watch for as the Cloud Impacts Your Technology Partner’s Value

This is going to be about how the cloud is automating much of what IT  did, (networks, maintaining emails, managed services) and how your technology partner will be giving you much higher value services instead.


Remember when you owned your own servers, connected your users via a network software and had some IT staff (or some outside IT firm) tell you when something was wrong, something needed to be updated or something was down?  

Read More »

Tackling the Year: A Jumpstart to Taking Control of Your Leads

The holiday season has come and gone, and with that many people have hit the ground running to start off the New Year. Phones are buzzing, emails are out of control, and vacations have come to a close. It’s also that time of the year where everyone has made their New Year’s Resolution, both at work and in their personal life. Not to mention, if you work in a calendar year rather than a fiscal year, your sales and marketing goals have been set and you are ready to hit them.

Read More »
Jeff Chamberlain

How To Do a Project Gap Analysis

Gap Analysis is a strategic planning tool to help understand where a project is, where it needs to be, and how to get there.

For a simplistic take, here is a project chart showing project status:


Read More »

How to Utilize Dynamics CRM: Five Tricks for a New Salesperson

Joining a new company is always exciting: new people, new opportunities, and new systems to learn.I have the opportunity to learn Microsoft Dynamics CRM, a new CRM software that we sell, and because of my entrepreneurial background, to see it through two lenses: one of a user trying to learn a new system and one as a salesperson utilizing a new tool to sell more efficiently.

Read More »