Use Case

A distribution company that supplies consumer electronics and industrial equipment to retail and B2B customers need an integrated system to manage inventory, sales, and customer relationships effectively.

Solution with Business Central

• 360° Customer View – Access complete customer history, including past orders, interactions, and outstanding invoices.
• Lead & Opportunity Tracking – Manage sales pipelines and track potential deals.
• Automated Follow-ups & Reminders – Schedule follow-ups to improve customer engagement and retention.

Outcome

• Better customer service and faster response times
• Increased sales conversion rates
• Higher customer retention and repeat business