KTL SOLUTIONS

Dynamics-GP SP3 issue

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We were applying service pack 3 for users and found a problem with modified reports. It appears that the service pack corrupts the reports dictionary during the upgrade process. It seems to be more common in a shared reports dictionary environment.

Before applying service pack 3:

1. Make sure you have a copy of your reports dictionary.

2. Export all of your customizations as a package file.

3. If you apply the service pack and you are crashing, delete the reports dictionary.

4. Import the reports package to recreate the reports dictionary.

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