Conflict Management – Yes, every project has some and what I can do to help resolve them.
On any complex ERP project the risk is not if you will encounter conflict but when you will encounter it. Conflict on a project is imminent and if handled and facilitated correctly can lead to the surfacing of new ideas for the issues on hand. Therefore, some conflict can lead to actually improving your project delivery.
Some major contentious issues that lead to conflict on an ERP project are: