Integrative Technology Improvement – Diagnose Before Prescribe
From the time the innovative General Hannibal implemented new technology (elephants) to enhance his ability to wage war, technology improvements affect the way we do things. Unfortunately, some technology adoptions have had piecemeal, rather than strategic approaches. To quote a new colleague (discussing a recent company who is looking for a new accounting system), “they currently have a Franken-system”, a monster of mish-mashed technologies that absorb vast resources and lull an organization into thinking that technology is addressing its real needs.