Salesforce vs. Microsoft CRM – What Are the Differences?
Salesforce and Microsoft Dynamics CRM are currently the two leading CRM systems on the market. Five to ten years ago, the CRM software market was divided among many different players (ACT!, Goldmine, Sugar, Sage CRM and others) with Salesforce being the dominant and fastest growing. But over the last few years, the enterprise CRM industry has been dominated by only two, Microsoft and Salesforce. Salesforce has had a clear lead in market share over Microsoft CRM, but Microsoft CRM companies added revenue growth in the last two years far surpasses Salesforce, and the market share gap has narrowed considerably.
September 4, 2014
